Brauchen Sie Hilfe?
Häufig gestellte Fragen
Befehl
Ja, wir versenden weltweit. Es fallen Versandkosten an, die im Warenkorb hinzugefügt werden. Wir bieten das ganze Jahr über Rabatte und Aktionen an – verpassen Sie also keine exklusiven Angebote!
Das hängt von Ihrem Standort ab. Bestellungen, die hier bearbeitet werden, benötigen 5–7 Werktage. Lieferungen ins Ausland können 7–16 Tage dauern. Die Lieferdetails erhalten Sie in Ihrer Bestätigungs-E-Mail.
Sie können uns über unsere Kontaktseite erreichen! Wir helfen Ihnen gerne weiter.
Yes, all orders are fully insured during shipping.
We want you to love your DELMA watch. If you are not completely satisfied, you can return it within 30 days of receipt. Return shipping costs are the responsibility of the customer. For full details, please check our Refund Policy.
Yes, all DELMA watches come with a 2-year international warranty covering manufacturing defects. Wear and tear, accidental damage, or misuse are not covered.
Yes! Every DELMA watch comes in a signature box. Engraving options may be available for select models, please contact us via our contact page for details.
Service and Maintenance
To wear a watch while swimming, it should have a minimum water resistance of 5 ATM (50 m / 165 ft). For water activities such as snorkeling, surfing, or diving, a water resistance of 10 ATM (100 m / 330 ft) or higher is recommended.
DELMA strongly advises against using leather straps in water, as this may damage the material. Rubber straps and metal bracelets, however, are perfectly suited for aquatic use.
For DELMA watches with a water resistance of 5 ATM (50 m / 165 ft) or more that have been recently checked, you can clean them using warm fresh water with a drop of gentle liquid soap, then dry carefully with a soft microfiber cloth.
For vintage DELMA watches, or if you are unsure about the integrity of the water resistance, simply moisten a microfiber cloth and gently wipe the watch to preserve its finish.
For mechanical DELMA watches, a complete service is recommended every 3 to 5 years to ensure the longevity and precision of the movement. To send your watch in for servicing, please contact your local DELMA service center or us directly. Do not send your watch without prior contact.
Quartz watches generally only require a battery replacement, as the movement itself does not need regular servicing. Battery replacements can be performed at your local DELMA service center.
We also recommend having your DELMA watch checked for water resistance once per year, which can be done at any authorized service center.
To find a DELMA service center near you, click here.
We receive many requests regarding vintage DELMA watches. While we cannot provide evaluations of their current market value, we are happy to help you access information from our limited archives. Please contact us at service@delmawatches.com and share a picture of the front and back of your watch, along with any additional information you have. This will help us provide details and improve our archive.
For any questions or assistance, you can reach us through our contact page, and our team will be happy to help.

